Policies
Shipping Policy
Processing Time: All Improved Lie products are made to order. Please allow 2-5 business days for your order to be printed and prepared before it is ready to ship.
Shipping: Once shipped, orders typically arrive within:
- United States: 3-7 business days
- International: 7-21 business days, depending on the destination.
- Shipping times may vary*
Shipping Rates: Shipping costs are calculated at checkout based on location and order size.
Ordering Multiple Items: If you order multiple items, they may ship separately depending on the product and fulfillment location.
Refund Policy
Because our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect sizing, or preference changes. That said, we'll always make things right if there's an issue on our end.
Eligible for Refund or Replacement:
- Your item arrives damaged
- There is a printing defect
- You received the wrong item
- To be eligible for a refund, contact us within 7 days of delivery and include:
- Your order number
- A clear photo of the issue
- To be eligible for a refund, contact us within 7 days of delivery and include:
Not Eligible for Refund
- Incorrect size ordered
- Buyer's remorse
- Normal wear and tear
Cancellations
- Orders can only be canceled within 12 hours of purchase. After production begins, cancellations are no longer possible.